Summer 2017 IT Support Co-Op/Internship; Saab Defense and Security

Vacancies 29 March 2017

At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.



Closing date



Syracuse, NY


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What you will be part of

Saab Defense and Security USA LLC (SDAS) provides solutions and technology that are at the core of defense and homeland security. SDAS is the result of uniting our formerly separate defense businesses and is comprised of four divisions. SDAS provides an excellent working environment, offering advancement and professional growth opportunities, competitive salary, and a comprehensive benefits package.

Your role

Saab Defense and Security USA LLC is in search of a motivated, enthusiastic student interested in putting his/her studies into practice as an IT Support Specialist Co-Op/ Intern for Summer 2017 in our Syracuse, NY office.

Hardware support:

  • Perform all installation-related tasks for desktop systems, laptops, workstations
  • Perform user-requested upgrades on an ad-hoc basis
  • Diagnose hardware-related problems using various skills and test procedures
  • Maintain inventory records of all tracked hardware
  • Coordinate break/fix repairs on malfunctioning hardware with manufacturers technical support
  • Troubleshoot and repair failed PC/laptop components
  • Assist users during the internal move process, moving PCs, peripherals, and phones
  • Support telephone and voicemail system, including handsets, cabling, and switches
  • Set up and configures conferencing hardware (Lync, Polycom phones, projectors)

Software support:

  • Create and maintain images for each hardware configuration
  • Install operating system and standard suite of applications to each new computer
  • Ensure returned computers are imaged before redeployment to retain critical data
  • Install software on an ad-hoc basis
  • Track software installations to ensure compliance with licensing tools
  • Maintain MAC and IP addresses
  • Perform virus-protection
  • Troubleshoot and repair a vast array of software-related problems

Your skills and experience

Required Education and Experience:

  • Enrollment in an accredited degree program, majoring in Information Technology or related discipline
  • Cumulative GPA of 3.0 or better
  • Must have completed Sophomore year or greater at time of hire

Required Skills:

  • Excellent communication skills (both written and verbal) required
  • Basic Network knowledge (TCP/IP, routing, VPN) a plus
  • Excellent Organizational skills

As a contractor for the United States Department of Defense, Saab Defense and Security USA LLC is an E-Verify participant and applicants must be U.S. Citizens in order to be considered for employment. 

Saab is a global defense and security company operating in the fields of air, land and naval defense, civil security and commercial aeronautics. We number approximately 14,700 employees and have operations on all continents. Technologically we are leaders in many areas, and one-fifth of our earnings are spent on research and development.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, or disability status.

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