Fall 2018 IT Client Services Co-Op/Intern; Air Traffic Management

Vacancies 21 March 2018

At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.



Closing date



Syracuse, NY


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What you will be part of

Saab Traffic Management (TM) serves air traffic and marine customers around the globe with advanced solutions that enable the safe and efficient movement of people and goods. There are two operating units within TM:  Air Traffic Management (ATM) provides airport surface safety and efficiency systems and tools, tower automation and advanced research, development and evaluation solutions; Maritime Traffic Management (MTM) solutions include Automatic Identification Systems (AIS), port and vessel traffic management information systems (VTMIS), hydrographics, and precision navigation.

Your role

Build your resume experience and enhance your marketability with real-work, hands-on practice through a Co-Op opportunity!

Saab Sensis is in search of motivated, enthusiastic Information Technology student(s) who would be interested in putting their technical studies to real-work practice through a Summer Co-op opportunity at our Collamer Crossing location. 

Hardware support

-performs all installation-related tasks for desktop systems, laptops, workstations

-performs upgrades for systems that have become obsolete via TRP program

-performs user-requested upgrades on an ad-hoc basis

-diagnoses hardware-related problems using various skills and test procedures

-maintains inventory records of all tracked hardware

-with Dell Technical Support, coordinates break/fix repairs on malfunctioning hardware

-via Dell WPD certification, troubleshoots and repairs failed PC/laptop components

-assists users during the internal move process, moving PCs, peripherals, and phones

-supports telephone and voicemail system, including handsets, cabling, and switches

-sets up and configures conferencing hardware (Lync, Polycom phones, projectors)


Software support

-creates and maintains images for each hardware configuration in production

-installs operating system and standard suite of applications to each new computer

-ensures returned computers are imaged before redeployment to retain critical data

-installs software on an ad-hoc basis, using various methods (MMC, CD/DVD, network)

-tracks software installations to ensure compliance with licensing agreements

-maintains hostnames and MAC addresses in DNS table, protecting internal networks

-performs virus-protection and firewall maintenance via Sophos Enterprise Console

-configures and supports Cisco VPN software for home and remote users

-troubleshoots and repairs a vast array of software-related problems

-Network support

-Customer Service

Your skills and experience

Required Skills:

- Basic Hardware and Software Troubleshooting skills

- Good communication (both written and verbal) required

- Basic Network knowledge (TCP/IP, routing, VPN) a plus

- Excellent Organizational skills


  • Enrollment in an accredited degree program, with a major in Information Technology or related discipline
  • Cumulative GPA of 3.0 or better
  • US Citizen or Permanent Resident (green card holder)
  • Must have completed Sophomore year or greater

In order to apply, please submit the following:

Resume Including: coursework completed, descriptions of projects/labs, extracurricular activities, work & co-op experiences & responsibilities, contact information (school and home including dates available at each residence), current G.P.A. and availability dates of co-op/internship.

Selected candidates will be invited to participate in phone and/or on-site interviews.

Benefits include:
Paid assignment, casual work attire, paid holidays, flexible work hours, 401(k), fitness facility

As a Federal Contractor for the United States, Saab Sensis is an E-Verify participant and applicants must be permanent residents or U.S. Citizens in order to be considered for employment. 

Saab is a global defense and security company operating in the fields of air, land and naval defense, civil security and commercial aeronautics. We number approximately 15,500 employees and have operations on all continents. Technologically we are leaders in many areas, and one-fifth of our earnings are spent on research and development.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, or disability status.


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