Field Service Support Technician; Air Traffic Management

Vacancies 10 February 2020

At Saab, we constantly look ahead and push boundaries for what is considered technically possible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.



Closing date



Syracuse, NY


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What you will be part of

Saab Traffic Management (TM) serves air traffic and marine customers around the globe with advanced solutions that enable the safe and efficient movement of people and goods. There are two operating units within TM:  Air Traffic Management (ATM) provides airport surface safety and efficiency systems and tools, tower automation and advanced research, development and evaluation solutions; Maritime Traffic Management (MTM) solutions include Automatic Identification Systems (AIS), port and vessel traffic management information systems (VTMIS), hydrographics, and precision navigation.

Aviation stakeholders face a greater number of challenges and more complex demands than ever before. At Saab Air Traffic Management (ATM), we continually find new ways to address these challenges and enable safe, predictable, and efficient operations. We go beyond existing solutions, pioneering new ideas and helping to set industry standards.

Saab ATM’s expertise spans operations, surveillance sensors, ATC automation, collaborative decision making, and digital towers. Our solutions are trusted by air navigation service providers, airports and airlines at over 100 locations in
more than 45 countries. As a global leading partner and provider of proven ATM solutions and services, we transform operations, turning innovative ideas into reality and supporting stakeholders from solution conception through
long-term support.

Your role

Saab ATM is currently looking for a Field Service/Support Technician to perform customer support activities involving the site preparation management, installation, modification and repair of complex electro mechanical equipment. This position will install, integrate, power up and checkout critical airport equipment all over the world.

Activities will include application of comprehensive technical knowledge to solve complex problems, planning work sequences, tool selection, provide technical guidance as required, isolate equipment start up malfunctions and equipment failures to determine cause and corrective action. Applicant must be able to interface directly with customer representatives, supervise and direct subcontractor activities, develop, prepare or recommend schematics, specifications, electrical drawings and parts lists, and participate in installation survey and planning.


Your skills and experience

  • 3-5 Years experience in the installation, maintenance and troubleshooting of complex electrical equipment and systems, including electrical distribution and grounding systems supporting computer equipment.
  • Advanced electrical training from Jr or Community College, Military training, trade school or equivalent experience
  • Working knowledge of fiber optics, audio, digital, and wireless radio frequency technologies. Frequencies range from 1 GHz to 9 GHz
  • Familiarity with various test equipment such as the Anritsu Site Master, digital volt meters and other equipment a plus
  • Ability to read and interpret manufacturer's manuals, schematic diagrams, blueprints, cable and mechanical drawings
  • Self starter, resourceful, creative, and flexible. Able to work both unsupervised or in a team environment depending on the project
  • Demonstrated flexibility and professionalism in stressful situations (customer situations, job situations and supervisory situations)
  • Customer and subcontractor interface experience
  • Strong communication
  • Must be able to obtain a U.S. Government clearance and pass background investigations to obtain local airport badges
  • Must have a valid driver's license
  • Proficient with Microsoft Office Suite
  • Working knowledge of National Electrical Codes.
  • Familiarity of FAA standards a plus
  • Airport experience is a plus
  • Must be willing to travel (up to 75% of the time) and work flexible hours often involving overtime and some weekends. This position requires travel both domestic and international.  A candidate’s proximity to Syracuse Hancock airport will be taken into consideration.  Domestic travel is typically scheduled during a normal work week but there are occasions of last minute travel to repair/troubleshoot hardware.  International travel frequently requires travel over weekends, depending on location
  • Must be able to carrying bulky, sometimes heavy equipment up a ladder or multiple flights of stairs

Saab ATM provides an excellent working environment offering professional growth opportunities, competitive wages, comprehensive benefits, work/life balance, business-casual atmosphere, paid holidays, cafeteria and a fitness facility.

Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3).

As a condition of employment, candidates will be required to participate in a background check that will include, at a minimum, a criminal record check, education and employment verification.



Saab is a global defense and security company operating in the fields of air, land and naval defense, civil security and commercial aeronautics. We number approximately 15,500 employees and have operations on all continents. Technologically we are leaders in many areas, and one-fifth of our earnings are spent on research and development.

Saab is a company where we see diversity as an asset and offer unlimited opportunities for advancing in your career. We are also a company that respects each person’s needs and encourage employees to lead a balanced, rewarding life beyond work. Saab values diversity and is an Equal Opportunity/Affirmative Action employer. All qualified individuals are encouraged to apply and will be considered for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, age, veteran, or disability status.


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